Aerolase | LightPod Neo Nd:YAG | LightPod Era Erbium

± How long has Aerolase been around?
The company was founded in 1996 to develop medical laser technologies for aesthetic and cosmetic applications. Aerolase has been selling LightPod lasers for dermatology and medical aesthetics since 2004 under the name of FriendlyLight, which was changed to Aerolase in 2007.
± What is TransCom?
TransCom and its principal owner are part of the founders group of Aerolase. TransCom owns the lasers we resell and acts as a principal in all transactions. In addition, TransCom has created several medical and cosmetic marketing, advertising and sales lead generation businesses.
± Where are theses lasers manufactured?
Aerolase manufactures and services its lasers in Tarrytown, New York, U.S.A.
± LightPod laser is so small. Is it a low power laser?
Aerolase introduced this most advanced technology to aesthetic lasers, enabling them to be compact, portable and less expensive. It’s similar to the trend we’ve seen with cellphones and computers. LightPod lasers are more powerful than conventional lasers because the laser emitter is mounted in the handpiece, so the beam comes directly to the skin. Conventional lasers have the emitter mounted deep inside a cabinet, and by the time the beam reaches the handpiece, a lot of power is lost.
± Are these lasers FDA approved?
LightPod lasers have been approved by FDA since 2002-2003 for a very wide range of laser applications in general surgery, cosmetic and plastic surgery, podiatry, and many aesthetic skin and hair treatments.
± Is IPL machine safer than a laser?
No. Not at all! Although an IPL cannot deliver as much energy to deep-targeted tissue as the LightPod Neo, it does deliver significant energy to the epidermal skin and actually carries a higher risk of burning skin which may result in hyper and/or hypopigmentation.
± How are LightPod lasers different from other devices?

The LightPod represents the latest technology in aesthetic lasers. The laser emitter is mounted in the handpiece and cooled by air. This unique design provides a gentle collimated beam at industry standard energy fluences– allowing efficacious treatment with minimum pain, even on tanned or dark skin types.

It also eliminates the maintenance problems associated with conventional water-cooled lasers, and is manufactured in a compact, portable system at a significantly lower price. Compared to big, stationary, expensive, and maintenance-intensive lasers LightPods are virtually maintenance-free.

The portability enables you to offer aesthetic services in multiple locations, for a much higher return on investment in your laser.

± What is MicroPulse-1064 technology?
The LightPod Neo provides the unique “MicroPulse-1064” technology delivering very high power that passes through the skin more quickly than other devices. This has dual benefit of causing the desired tissue effect with fewer treatments, while minimizing pain and the risk of hyper and/or hypopigmentation on darker skin types or tanned skin. It also eliminates the need for skin cooling during treatment, saving time, cost and mess associated with gels or sprays.
± What are the specific advantages LightPod has to offer?

It has been proven clinically and through practical experience that multipurpose Nd:YAG lasers with their unique combination of high efficacy, versatility and safety, are must-have devices for any medical aesthetic practitioner.

Aerolase’s LightPod Neo is the best YAG laser for both aesthetic and medical applications because of the following reasons:

  • more versatile than any other YAG on the market; it covers all most popular aesthetic and dermatological indications and a few reimbursable medical uses
  • the safest device on the market for ethnic skin
  • powerful and efficacious, because of our patented air-cooled technology
  • the only pain-free YAG on the market
  • the only laser that does not touch the skin during application
  • the only YAG that does not require skin cooling or anesthesia
  • the only portable YAG laser on the market
  • the industry’s most sensible and cost effective warranty and service policy
  • the price is significantly lower than any comparable YAG laser on the aesthetic market
  • exceptional ROI for physicians and practitioners: purchase, lease or rent.
± How long does it take to learn and what laser training do you provide?

The LightPod laser is uniquely simple to operate with a wide safety margin. Even new laser practitioners require less than one day of training. For experienced practitioners, it can be a matter of just a couple of hours.

We provide in-office training on the specifics of the use of LightPod lasers for all major applications and provide a free phone support till you get comfortable with the machine.

± Who can operate the laser?
You would need to check your state laws or regulations, but it is quite common for non-physicians to operate them under a supervision. Aerolase is not qualified to make any official statement on this.
± Will my malpractice insurance increase when I add the laser?
Every policy is different and you need to check with your carrier. However, many of our customers report no change in their rates. Keep in mind that LightPod laser therapy is less invasive than a needle injection or suturing.
± How long does the laser last?
LightPod lasers should last for multiple years, although if the frequency of usage is very high, there may be a need for a replacement of the emitter. Our emitters are guaranteed for one million pulses.
± What happens if the laser breaks down?
We can arrange for a full service contract with the manufacturer and provide a loaner to keep your aesthetic practice going even if your machine is temporarily out of commission. Because the LightPod is so compact, we can ship you a loaner machine and you can return your laser to us in the same crate for diagnosis and any necessary repairs.
± What are the consumables?
The only consumable is a handpiece filter that lasts at least 40-50 procedures with the LightPod Neo, and should be changed after each procedure in the case of LightPod Era.
± What is the spot size?
The spot size varies, depending on which lens is used and what application, from 2mm recommended for coagulation of spider veins to 6 mm on hair removal and up to 10 mm on photorejuvenation treatments.

Laser Hair Removal with LightPod Neo

± Can LightPod Neo be used on dark and/or tanned skin?

Actually, LightPod Neo is the safest device available for darker skin types or tanned skin. This is because of MicroPulse-1064 technology, which essentially eliminates treatment pain while minimizing the chances of hyper and/or hypopigmentation.

Neo has the optimum pulse duration, below the Thermal Relaxation Time of the surrounding skin. This protects the skin and keeps pain to a minimum, while delivering up to 15,000 watts per pulse to the follicle deep in the dermis.

± Can Neo be used on blond or gray hair?
There is no light based hair removal technology which is efficient on blond or grey hair. Melanin is the primary target or chromophore in LHR, so treatment efficacy is typically much lower if the hair is low in melanin. You can’t bend the physics.
± How many treatment sessions are required?
This can vary depending on skin and hair color, the treatment area and more complex conditions such hormones, chronic health conditions, etc. but generally 4 to 6 sessions are required.
± What’s the spot size for LHR (laser hair removal)?
The Neo has a 6mm spot, which is ideal for delivering sufficient energy to destroy hair follicles located deep in the dermis, and it allows convenient and safe treatment of all anatomical areas including upper lip, ears, other facial cosmetic units, and bikini areas. This is also the best spot size and modality for the Brazilian hair removal.
± Is LHR painful?
Compared to other lasers and/or IPL devices which can be painful in LHR, the Neo is essentially pain-free in hair removal, even on darker skin types, thanks to MicroPulse-1064 technology. This unique benefit saves time, cost and mess by eliminating gels and sprays required by other lasers that cool the skin during treatment. Also, this can facilitate client retention: with other lasers and IPL devices, clients often abandon LHR after just one or two treatments due to intolerable pain.
± Do I need to use topical anesthesia?
Anesthetics are not needed with LightPod Neo, because MicroPulse-1064 makes it uniquely pain-free. It also eliminates the need for gel or cryogen on the skin, saving time, cost and mess.
± Do the hairs fall out?
With other technologies hairs that are destroyed or damaged typically do not singe during the treatment but fall out within several days, which may create dissatisfaction for customers who want to see results right away. Aerolase delivers a very powerful pulse so if the laser energy is chosen correctly all hairs will singe under the laser beam and fall out or evaporate/disappear.
± Is it permanent, or do the hairs grow back?

The FDA requires that laser manufacturers describe the process as “permanent hair reduction”, not “permanent hair removal”, because, in their words, “although laser treatments with these devices will permanently reduce the total number of body hairs, they will not result in a permanent removal of all hair”.

Patients can generally expect more than 75% to 80% clearance after 6 sessions and should plan on 1 or 2 annual follow up sessions for ideal maintenance and best results.

± How does the Neo compare to IPL for LHR?
IPL devices have less power and cause more surface melanin heating. As a result, they require twice as many treatment sessions, cause significantly more pain in spite of the messy gels they require, with a higher risk of hyper and/or hypopigmentation. IPLs are unsuitable for skin types IV through VI or any tanned skin.
± How does the Neo compare to Alexandrite for LHR?
The use of Alexandrite hair removal lasers has a risk of the serious side effects of surface burn, pain, and hyper and/or hypopigmentation in the dark skin types and people with suntans. In summer, almost everyone is excluded from hair removal with an Alex or IPL. Summer is the time when people demand the procedure the most.
± How does the Neo compare to Diode Lasers for LHR?
Diode lasers have less power than the Neo and cause more surface melanin heating. They are known to be very painful with a higher risk of hyper and/or hypopigmentation – especially with skin types IV through VI or tanned skin. Also diode lasers are not versatile as they can be used primarily for hair removal.

Other uses of LightPod Neo

± Can the Neo be used to treat acne?
Yes, and it does this with a unique ‘double whammy’ thanks to MicroPulse-1064 technology. In addition to helping with the clearance of active acne, the laser also can reduce the severity of acne scars by stimulating collagen remodeling in the affected skin. The accepted theory is that the laser may damage the sebaceous gland or destroy the p. acnes bacteria, or possibly both.
± Can the Neo be used for veins, psoriasis or port wine stains?
The Neo does target vascular conditions of the skin. Small leg vein up to 2 mm that cannot be treated with sclerotherapy is a candidate for non-invasive laser treatment, such as the LightPod Neo. Large veins, including varicose veins, generally require invasive and surgical procedures.
± Can it be used for pigmented lesions?
Yes, and the response will depend on the amount of melanin present in the lesion. If there is sufficient melanin to absorb enough laser energy, the lesion may be removed or lightened in color.

Laser skin resurfacing with LightPod Era

± How does the Era compare to other ablative lasers?
The erbium laser wavelength of 2940 nm is accepted as the gold standard in skin resurfacing applications (laser facial resurfacing with skin tightening). Procedures that would require multiple treatments with other modalities can often be completed in a single procedure with LightPod Era. Also because of the short but powerful pulse duration, Era allows skin tissue to clear and cool between pulses eliminating the side effects associated with overheating as with scanner-equipped lasers.
± How does the Era compare to CO2 resurfacing lasers?

Most laser technologies for ablative skin resurfacing have preferential absorption of their laser light in the chromophore water. Because it has approximately 50% absorption in water, The CO2 laser, at a wavelength of 10,600 nm not only ablates (burns off, vaporizes) the outer layer of skin but also creates a deep thermal injury to a surrounding tissue which results in severe treatment pain which require a general anesthesia as well as it results in months of recovery time, which must be carefully managed for pain and prevention of infection.

CO2 resurfacing is far less common now than ten years ago. The downtime factor often limits interest to older patients who feel they have time to spare. In hypersensitive patients, there is also risk of hypopigmentation and scarring.

In contrast, the Erbium laser energy at 300 microsec pulse width is almost 100% absorbed by water and thus can deliver excellent results without the healing and downtime required by CO2. Erbium is the laser of choice for facial and periocular rhytids (wrinkles), scars, small dermatological lesions, neck resurfacing, and acne scars.

Note that long pulse erbium lasers (900 microsecond pulse width used by several Erbium laser manufacturers) may have the same effect on the skin as CO2 lasers.

± What is the recovery time for LightPod Era Skin Resurfacing?
Erbium patients recover and heal rapidly. Depending on the level of treatment patients cany experience from a mild one day erythema up to 3 – 4 days of downtime at home. Very quickly they will be able to resume all regular activities. Redness may remain for a few days and it is important to avoid direct sun exposure.
± What anesthesia is recommended for Erbium patients during the procedure?
Erbium resurfacing is an ablative procedure that can require pain management. Most often, physicians use a topical anesthetic for a light laser peel an injectable nerve block for a deep erbium resurfacing.
± Do I need a smoke evacuator?
Laser treatment of skin tissue generates a plume of small skin particles. This can release viruses and other potentially biohazardous matter into the air in the proximity of the operator and the patient where it can easily be inhaled into the lungs. Operators and visitors in the room must wear surgical masks, and the smoke from the resurfacing must be evacuated from the area.

Q&As on buying cosmetic lasers

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